Please READ carefully. By purchasing any product, or by downloading any materials from www.littlesealenglish.com, the following Terms and Conditions are entered into by Little Seal English (“Company”, “The Company”, or “us”) and The Client (“Client” or “The Client”) agree to the following terms stated herein.

PROGRAM / SERVICE

Little Seal English

Little Seal English (herein referred to as “Little Seal English” or “Company”) agrees to provide Program, “CELPIP 9+” (herein referred to as “Program 1" or "Programs”) identified in the online commerce shopping cart. The company also agrees to provide Program 2, "Podcast Downloads" (herein referred to as "Program 2" or "Programs") identified in the online commerce shopping cart. The company also agrees to provide Program 3, "Quick n' Dirty English" (herein referred to as "Program 3" or "Programs") identified on this website and in the online commerce shopping cart. The company also agrees to provide Program 4, "Functional English Skills" (herein referred to as "Program 4" or "Programs") identified on this website and in the online commerce shopping cart. The company also agrees to provide Program 5, "LSE Membership" (herein referred to as "Program 5" or "Programs") identified on this website and in the online commerce shopping cart. As a condition of participating in any programs offered, the Client agrees to be bound by and to abide by all policies and procedures set out in this Agreement, including those incorporated by reference.

Quick n' Dirty English

As part of registering for the Quick n' Dirty English training week, the Client agrees to be placed on the email list for the company and agrees to be sent emails related to English language teaching, courses, tips, videos, and more.

4 Steps to Podcast Fluency

As part of downloading the 4-Steps to Podcast Fluency PDF and Bonus Workbook the Client agrees to be placed on the email list for the company and agrees to be sent emails related to English language teaching, courses, tips, videos, and more. 

Podcast Giveaway

As part of entering the podcast giveaway the Client agrees to be placed on the email list for the company and agrees to be sent emails related to English language teaching, courses, tips, videos, and more.

CELPIP Self Study Guide

As part of downloading the CELPIP Self Study Guide PDF the Client agrees to be placed on the email list for the company and agrees to be sent emails related to English language teaching, courses, tips, videos, and more.

CELPIP 9+

As part of Program 1, the Company shall provide the following to the Client:

A Password Protected dashboard area.

The Company shall maintain a dashboard area that will include video, audio and written lessons, templates, worksheets, checklists, and other training and support information. The client shall have access to this dashboard area for as long as they are a paying member of program 1. In the event that Company intends to close the dashboard area, it shall provide clients with a 30-day notice.

From time to time, the Company will offer bonuses to individuals who sign up for Program 1. The Client shall be entitled to any bonuses offered to the Client at the time of the Client’s enrolment. Bonuses are not guaranteed to be available for the entire lifespan of Program 1 and they vary depending on specific live and automated promotions throughout the year.

Podcast Downloads

Little Seal English (herein referred to as “Little Seal English” or “Company”) agrees to provide the digital download, “Podcast Downloads” (herein referred to as “Program 2, Program, or Programs”) identified in the online commerce shopping cart. As a condition of participating in Program 2, the Client agrees to be bound by and to abide by all policies and procedures set out in this Agreement, including those incorporated by reference.

As part of the Program, the Company shall provide the following to the Client:

An email containing a link to download the Podcast Downloads materials via a ZIP file. Once clicked, the link will be active for 24 hours and the Client will be able to download the ZIP file. After 24 hours, the link will expire and will not be useable. The ZIP file downloaded contains:

• 11 Transcript Bundle
• Bonus Wookbook_Travel and Places
• LSE_Canadian Wildlife
• LSE_Real English 1
• LSE_Workbook 1_Working in the Wild
• LSE_Workbook 2_Traditions and Holidays
• LSE_Workbook 3_Vanlife and Biking

DISCLAIMER

The Company’s Terms of Use, Privacy Policy, and Disclaimer are hereby incorporated by reference into this agreement. Except as modified by this Agreement, each of those agreements and policies shall apply fully to the Client’s participation in the Programs.

Client understands Ronan Scott (herein referred to as “Consultant”) and Little Seal English, is not an employee, agent, lawyer, doctor, manager, therapist, public relations or business manager, registered dietician, or financial analyst, psychotherapist or accountant. Client understands that a relationship does not exist between the parties after the conclusion of these Programs. If the Parties wish to continue their relationship, they shall execute a separate agreement.

FEES

In consideration of the Client's access to the Programs, the Client agrees to pay the following fees.

The client may choose between a full payment or a payment plan if available. For the payment plan, the client pays in monthly or bi-weekly payments depending on the payment plan available at the time (this is subject to changing as prices and course content can change). If the client selects the full payment plan, the client pays for the program in full. If the client opts for monthly payments, they will remain responsible for those payments unless they obtain a refund according to the Program’s Refund Policy set forth below. The client may not cancel or avoid these payments except through the Refund Policy. In the event that any payment is not made, the Company shall immediately suspend the client's access to Program1 and/or 2 and everything it comes with.

METHODS OF PAYMENT

If the client elects for the payment plan, the client hereby authorises the Company to charge the client's credit card or debit card automatically according to the terms set forth in the Fees section above. Regarding recurring payments and outstanding invoices: If all eligible payment methods The Company have on file for the client are declined for payment of the client's fee, the client must provide a new eligible payment method promptly or their program access will be removed. If the client does not request a refund within the terms of the program with the required coursework at the time of their refund request, they are required by law to complete the remaining payments of their payment plan and they understand that their membership will automatically continue and they authorise us (without notice to the client, unless required by applicable law) to collect any and all outstanding receivables, using any eligible payment method The Company have on record for the client's account.

VARIATIONS

The Company may revise these terms of use at any time by amending this page or by provisions or notices published elsewhere on our site.

REFUND POLICY

The Company wants the Client to be satisfied with the Client’s purchase, but The Company also wants the Client to give the Client’s best effort to apply all of the strategies in the programs.

Program 1 (CELPIP 9+)

The Company provides a 72-hour full money-back guarantee for Program 1. That money-back guarantee is governed by the following terms:

In order to qualify for a refund, the client must:

• Contact our support team at [email protected] and request a refund.

This refund is only valid for 72 hours after the client's first log in to the website.

The Company also provides a 5-day full money-back guarantee for Program 1. That money-back guarantee is governed by the following terms:

In order to qualify for a refund, the client must:

1. The client must explain how the program is different to what was advertised.
   

If you feel Program 1 is not as advertised, you can contact our support team at [email protected] to inquire about a refund within five days of the client's log in. You must clearly outline how the course is different to as was advertised on www.littlesealenglish.com. If a client is unhappy with the purchase, they must contact [email protected] within 5 days of the first log in.

The Company will NOT provide refunds for any request that comes more than 5 days following the start of Program 1. After day 5, all payments are 100% non-refundable and the Client is responsible for full payment of the fees for the program regardless of whether the Client completes the program.

For Silver and Gold tier members, if they attend more than one CELPIP Mastermind session they will only qualify for a maximum 50% refund.

Please note: If the Client opted for a payment plan and the Client does not request a refund within 5 days, the Client is required by law to complete the remaining payments of the Client’s payment plan. Upon determining that the Client are entitled to a refund pursuant to this policy, the Company will promptly issue an instruction to its payment processor to issue the refund. The Company does not control its payment processor and will not be able to expedite any refunds.

Program 2 (Podcast Downloads)

The Company does not provide a full money-back guarantee for Program 2 because it is downloadable content such as PDFs that are delivered to the customer at the time of purchase. These items are not eligible for refund. Once you purchase Program 2, you are sent a link that once activated will be valid for 24 hours. You must download the materials in that time period.

If you feel Program 2 is not as advertised, you can contact our support team at [email protected] to inquiry about a refund. You must clearly outline why you want a refund and explain how Program 2 is different to what was advertised on www.littlesealenglish.com. If a client is unhappy with the purchase, they must contact [email protected] within 24 hours of activating the link.

If the Client receives a refund of any purchase through this money-back guarantee, that shall immediately terminate any and all licenses granted the Client to use the material provided to the Client under this Agreement and the Company’s Terms of Use. The Client shall immediately cease using the material and shall destroy all copies of the information provided to the Client, including without limitation: video recordings, audio recordings, forms, any and all downloads, template documents, slide shows, membership areas, social media groups limited to paying members, and other resources.

All refunds are discretionary as determined by Little Seal English. To further clarify, The Company will not provide refunds for requests made after the 5th day for the CELPIP 9+ course and will not accept refund requests for the Podcast Downloads. All payments must be made on a timely basis. If payments are not made on time, the Company can remove access to the course material until payments are made.

If the Client has any questions or problems, please let us know by contacting our support team directly. The support desk can be reached at [email protected].

Program 3 (Quick n' Dirty English)

The Company provides a 48-hour full money-back guarantee for Program 3. That money-back guarantee is governed by the following terms:

In order to qualify for a refund, the client must:

Contact our support team at [email protected] and request a refund.

This refund is only valid for 48 hours after the first module has been released.

The Company provides a 5-day full money-back guarantee for Program 3. That money-back guarantee is governed by the following terms:

In order to qualify for a refund, the client must:

The client must explain how the program is different to what was advertised.

If you feel Program 3 is not as advertised, you can contact our support team at [email protected] to inquiry about a refund within five days of the release of the first module. You must clearly outline why you want a refund and explain how Quick n' Dirty English is different to what was advertised on www.littlesealenglish.com. If a client is unhappy with the purchase, they must contact [email protected] within 5 days of the first module being uploaded.

The Company will NOT provide refunds for any request that comes more than 5 days following the start of Program 3. Five days after the first modules are uploaded, all payments are 100% non-refundable and the Client is responsible for full payment of the fees for the program regardless of whether the Client completes the program

Please note: If the Client opted for a payment plan and the Client does not request a refund within 5 days, the Client is required by law to complete the remaining payments of the Client’s payment plan. Upon determining that the Client are entitled to a refund pursuant to this policy, the Company will promptly issue an instruction to its payment processor to issue the refund. The Company does not control its payment processor and will not be able to expedite any refunds. All refunds are discretionary as determined by Little Seal English. To further clarify, The Company will not provide refunds for requests made after the 5th day for the Quick n' Dirty English course and will not accept refund requests for the purchase. All payments must be made on a timely basis. If payments are not made on time, the Company can remove access to the course material until payments are made.

Program 4 (Functional English Skills)

The Company provides a 48-hour full money-back guarantee for Program 4. That money-back guarantee is governed by the following terms:

In order to qualify for a refund, the client must:

Contact our support team at [email protected] and request a refund. This refund is only valid for 48 hours after the first module has been released.

The Company provides a 5-day full money-back guarantee for Program 4. That money-back guarantee is governed by the following terms:

In order to qualify for a refund, the client must:

The client must explain how the program is different to what was advertised.

If you feel Program 4 is not as advertised, you can contact our support team at [email protected] to inquiry about a refund within five days of the release of the first module. You must clearly outline why you want a refund and explain how Quick n' Dirty English is different to what was advertised on www.littlesealenglish.com. If a client is unhappy with the purchase, they must contact [email protected] within 5 days of the first module being uploaded.

The Company will NOT provide refunds for any request that comes more than 5 days following the start of Program 4. Five days after the first modules are uploaded, all payments are 100% non-refundable and the Client is responsible for full payment of the fees for the program regardless of whether the Client completes the program

Please note: If the Client opted for a payment plan and the Client does not request a refund within 5 days, the Client is required by law to complete the remaining payments of the Client’s payment plan. Upon determining that the Client are entitled to a refund pursuant to this policy, the Company will promptly issue an instruction to its payment processor to issue the refund. The Company does not control its payment processor and will not be able to expedite any refunds. All refunds are discretionary as determined by Little Seal English. To further clarify, The Company will not provide refunds for requests made after the 5th day for the Quick n' Dirty English course and will not accept refund requests for the purchase. All payments must be made on a timely basis. If payments are not made on time, the Company can remove access to the course material until payments are made. If the Client has any questions or problems, please let us know by contacting our support team directly. The support desk can be reached at [email protected].

Program 5 (LSE Membership)

The Company provides a 5-day full money-back guarantee for Program 5. That money-back guarantee is governed by the following terms:

In order to qualify for a refund, the client must:

• Contact our support team at [email protected] and request a refund.

This refund is only valid for 5-days after the clients first log in to the website.

If the client attends a Thursday Chats, the client does not qualify for a refund.

Please note, if the client wants to cancel their membership, they can do so by emailing [email protected]. It is recommended that a client cancel their membership at least one week before the next automatic payment to ensure they are not charged. If Once the email is received, the client’s next payment will be cancelled. The client will have access to the website until their renewal date.

For this program, subscription fees will be automatically renewed at the end of the original term selected, for a similar period of time, unless a cancellation notice is received from the subscriber one clear day (plus any time differential between the Server and the Subscriber), prior to renewal

Unless and until this agreement is cancelled in accordance with the terms above, subscriber hereby authorises our biller to charge subscriber's credit card to pay for the ongoing cost of membership. Subscriber hereby further authorizes our biller to charge subscriber's credit card for any and all purchases of products, services and entertainment provided by the site, if requested by web page form, by Subscriber.

At any time, and without cause, a current subscription to the Service may be terminated by the biller , or the subscriber upon notification of the other by electronic mail. When the Subscriber requests the termination, subscription fees are NOT refunded unless authorised by the Webmaster of the site by prior arrangement. Cancellation of automatic rebills is made by completing a process accessed at the biller's website . Rebilling can not be cancelled by emailing the site directly or by answering an automatically generated system email.

It is the duty of the subscriber to ensure that the Subscriber receives an email from the biller confirming the cancellation of said Subscription. The cancellation process is not complete until the Subscriber has received this email, and acted upon the instructions within it if applicable.

The Company will NOT provide refunds for any request that comes more than 5 days following the clients first log in to the website.

The following are specifically not grounds for a refund:

• The nature of the material is not what the user anticipated.
• The quantity of the material is insufficient for the users needs.
• The quality of the material is inadequate for the users needs.
• The plan chosen by the user is not suitable for their needs.
• The User has not made use of the facilities.

Refunds may be made, in part or in full, solely at the discretion of the company, if it can be shown that the Site fails to deliver the content as advertised, or fails to function for a Restricted System as described above.

Please note: If the Client opted for a payment plan and the Client does not request a refund within 5 days, the Client is required by law to complete the remaining payments of the Client’s payment plan.

Upon determining that the Client are entitled to a refund pursuant to this policy, the Company will promptly issue an instruction to its payment processor to issue the refund. The Company does not control its payment processor and will not be able to expedite any refunds.

CONFIDENTIALITY

The Company respects the privacy of its clients and will not disclose any information The Client provides except as set forth in this Agreement. As a condition of participating in the Program, the Client hereby agrees to respect the privacy of other Program participants and to respect the Company’s confidential information. Specifically, the Client shall not share any information provided by other Program participants outside of the bounds of the Program unless the Client receive express written permission from such other participant to share the information. Similarly, the content of the Program contains the Company’s proprietary methods, processes, forms, templates, and other information. The Client hereby agrees not to share the information provided to The Client in the Program with anyone other than the Company, its owners and employees, and other Program participants.

NO TRANSFER OF INTELLECTUAL PROPERTY

All content included in the Programs is the property of the Company or its suppliers and is protected by copyright and other laws that protect intellectual property and proprietary rights.

The Company name, the Company logo, the Company slogan, and all related names, logos, product and service names, designs, and slogans are trademarks of the Company or its affiliates or licensors. The Client must not use such marks without the prior written permission of the Company. All other names, logos, product and service names, designs and slogans in the Programs are the trademarks of their respective owners.

The Client’s participation in the Programs does not result in a transfer of any intellectual property to The Client, and, as a condition of participation in the Programs, The Client agrees to observe and abide by all copyright and other intellectual property protection.

The Client is granted a single-use, non-exclusive, non-transferable, revocable license to access and use the Programs content and resources. The Client hereby agrees that The Client will not modify, publish, transmit, reverse engineer, participate in the transfer or sale, create derivative works, or in any way exploit any of the content, in whole or in part, found in the Programs.

The Company content is not for resale. The Client’s participation in the Programs does not entitle the Client to make any unauthorized use of any protected content, and in particular, the Client will not delete or alter any proprietary rights or attribution notices in any content. The Client will use protected content solely for the Client’s individual use and will make no other use of the content without the express written permission of the Company and the copyright owner. The Client agrees that the Client does not acquire any ownership rights in any protected content. The Company do not grant the Client any licenses, express or implied, to the intellectual property of the Company or our licensors except as expressly authorized herein.

The Client hereby agrees that any infringement of the Company’s intellectual property shall result in an immediate termination of the license granted hereunder. To be clear, if the Client violates the Company’s intellectual property rights, the Client’s access to the Programs will be terminated immediately, and the Client shall not be entitled to a refund of any portion of the fees.

FORCE MAJEURE

The Company shall not be liable or responsible to The Client, nor be deemed to have defaulted or breached this Agreement, for any failure or delay in fulfilling or performing any term of this Agreement when and to the extent such failure or delay is caused by or results from acts or circumstances beyond the reasonable control of the Company including, without limitation, acts of God, flood, fire, earthquake, wildfires, air quality warning blizzard, snowstorms, explosion, governmental actions, war, invasion, or hostilities (whether war is declared or not), terrorist threats or acts, riot, or other civil unrest, national emergency, revolution, insurrection, bear encounter, epidemic, lock-outs, strikes or other labour disputes (whether or not relating to either party’s workforce), or restraints or delays affecting carriers or inability or delay in obtaining supplies of adequate or suitable materials, materials or telecommunication breakdown or a company outage. Every effort is made to avoid the above.

SEVERABILITY/WAIVER

If any term or provision of this Agreement is found by a court of competent jurisdiction to be invalid, illegal, or unenforceable in any jurisdiction, such invalidity, illegality or unenforceability shall not affect any other term or provision of this Agreement or invalidate or render unenforceable such term or provision in any other jurisdiction.

MISCELLANEOUS

Damages - The Client agrees that the Company shall not be liable to the Client for any type of damages, including direct, indirect, special, incidental, equitable, or consequential loss or damages for use of the Programs. The Client agrees that the Company is not liable to the Client for any type of damages or failures.

Errors - There may be errors included in the Programs including but not limited to typographical errors, general and specific inaccuracies, and grammar mistakes. Changes will be done to the course materials when errors are found. The Company will update and make improvements to the Program at any time. Errors are not a justification for a refund.

Overlaps - There are rare times when content will overlap from one program to another program or from previous offers to current offers. This is not a valid reason for a refund. The materials put together to create a program may have also been used before for a different program. All efforts are made to avoid this, however, it is not always possible to avoid. Please also note for Program 1 some of the materials used in the tutorial videos are also found online for free. This does not warrant a refund. The materials being used are from Paragon and available for teachers, tutors, course creators, and students. 

Legal Disclaimer – Not Professional Advice – The Creator the information contained in the Program to the Participant for informational and educational purposes only. The information contained in the Program, including any interactions with instructors, and participation in any social media groups or chats, and shall not be understood or construed as professional advice. The Participant shall be required to use their own judgment in applying the information provided in the Program to their own personal circumstances and may wish to get additional professional advice where appropriate.

While the Provider endeavours to provide content that is correct, accurate and timely, no representations or warranties are made regarding the Program including, without limitation, the Providers provide no representation or warranty that (i) the Program will be accurate, reliable, complete, current, timely or suitable for any particular purpose, (ii) that the operation of the course hosting platform will be uninterrupted or error-free, (iii) that defects or errors in the Program will be corrected, (iv) that the course hosting platform will be free from viruses, malware, worms or other harmful components, and (v) that communications to or from the course hosting platform will be secure and/or not intercepted. You acknowledge and agree that you are using the Program at your own risk and liability.

Governing Law and Jurisdiction. The Program is operated by the Provider within the Province of British Columbia, Canada. By accessing or using the Program, the Participant agrees that all matters relating to your access to, or use of the Program and its content shall be governed by the laws of the Province of British Columbia, and the federal laws of Canada applicable therein, without regard to conflict of laws principles. The Participant agrees and hereby submits and attorns to the exclusive jurisdiction of the courts of the Province of British Columbia, with respect to all matters relating to their access to and use of the Program.

NON-DISPARAGEMENT. The Parties agree and accept that the only venue for resolving such a dispute shall be in the venue set forth herein below. The parties agree that they neither will engage in any conduct or communications with a third party, public or private, designed to disparage the other. Neither Client nor any of Client’s associates, employees or affiliates will directly or indirectly, in any capacity or manner, make, express, transmit, speak, write, verbalise or otherwise communicate in any way (or cause, further, assist, solicit, encourage, support or participate in any of the foregoing), any remark, comment, message, information, declaration, communication or another statement of any kind, whether verbal, in writing, electronically transferred or otherwise, that might reasonably be construed to be derogatory or critical of, or negative toward, the Company or any of its programs, members, owner directors, officers, affiliates, subsidiaries, employees, agents or representatives.

MODIFICATION

The company may modify the terms of this agreement at any time. All modifications shall be posted on Little Seal English, the Company’s site and purchasers shall be notified.

TERMINATION

The Company reserves the right, in its sole discretion, to revoke and/or terminate the Client’s access to the Programs and the related services or any portion thereof at any time. The Client’s access to Programs and entire website may be comprised:

• If The Client is disruptive to the Company or other Programs participants,
• If The Client fails to follow the Programs guidelines
• If The Client otherwise violates this Agreement
• If the Client tries to sell the content
• If the Client shares their log in information with another person

The Client shall not be entitled to a refund of any portion of the fees and shall not be excused from any remaining payments under a payment plan in the event of such termination.

RELEASE AND INDEMNITY. The Participant hereby agrees to release the Provider and their partners, employees, consultants, agents and licensors from, and in no event shall any or all of the Providers and their partners, employees, consultants, agents or licensors be liable to you or any other person or entity, for any and all liabilities and damages (including any direct, indirect, special, exemplary or consequential damages, including lost profits) whatsoever arising from your use of the Program (including any breach by you thereof), or otherwise relating to this Agreement and you agree that your sole remedy for any claim, loss, damage, costs or expenses is to cease using the Program. The Participant will indemnify and hold harmless the Provider and its partners, employees, consultants, agents or licensors from and against any claims, losses, judgments, damages, costs and expenses (including without limitation, reasonable legal fees) incurred by any of them due to or resulting from your use of the Program or otherwise relating to this Agreement (including any breach by you thereof). The Participant will also indemnify and hold harmless the Provider and their partners, employees, consultants, agents or licensors from and against any claims brought by third parties arising out of your use of the Program or its content.

Legal Disclaimer – Technology – The Provider shall not be liable for any losses or damages of any kind related to any websites, course hosting platforms or any other technology used in the delivery of the Program being unavailable or unusable for any reason whatsoever. The Participant hereby agrees that they have the necessary Internet connection and other technology in order to participate fully in the Program.

LEARNING DISCLAIMER

Every effort has been made to accurately represent Product 1 and its potential.

This site and the products offered on this site are not associated, affiliated, endorsed, or sponsored by anyone or anything else, nor have they been reviewed, tested or certified by anyone or anything else. There is no guarantee that the Client will get a 9+ in CELPIP. Examples in these materials are not to be interpreted as a promise or guarantee of success. The Company do not position this product as a “Cheat CELPIP Scheme.” It requires work.

OUR MINIMUM GUARANTEES

Unless otherwise noted, all products come with a 5-day guarantee. Longer conditional guarantees may apply, so check the sales material at the time of the Client’s order for details. If the Client does not understand or agree with any of these conditions, please do not order this material. If the Client requires further clarification, please contact [email protected]